Privacy Policy REV2 

 

What types of personal and non-personal information do we gather online?
We gather personally identifiable information when you contact us or by filling out requests for information through our advertisements and promotions and by subscribing to our contact form. We collect only the necessary personal information in which you provide to us. These include the following: name, address, phone number, email address and responses to specific questions. We may also record the types of product/ resource information you have requested on the website.

 

Why do we collect personal and non-personal information?
We will only use information that you have shared or which we have collected for legitimate business purposes such as to respond directly to your information requests, answer questions about our products and services or describe these in greater detail, gain a better understanding of our website visitors, improve our product offerings, website and/or provide you with information that may be of interest to you.

 

How do we use the personal and non-personal information that we gather?
Personal information submitted to us through our website will be used for purposes such as the administration of our website and business, send you email notifications that you have specifically requested, send our email newsletter – only if you have requested it (you can inform us at any time if you no longer want to receive the newsletter by emailing                      sales@redrockautomation.com) and/or deal with enquiries and/or complaints made by you.

 

Cookies
We receive and store certain types of information automatically through the use of ‘Cookies’. Cookies are files that your web browser places on your computers hard drive. We use these cookies to track your experience whilst on the website, to tell us if you have visited this site previously, and to help us determine if you came from a particular link or banner advertisement. You may set up your browser to reject cookies however this may limit some functionality of the site. We do not use cookies to retrieve personal information about you from your computer.

 

How are ‘Contact Us’ emails and forms treated?
We use ‘Contact Us’ forms and direct email links to allow you to contact us directly with any questions or comments you may have. We read every message sent and try to respond to each message in a prompt manner. This information is used to respond directly to your questions or comments.

 

Can I opt out of receiving communications?
Yes. If you no longer wish to receive email communications, please click the ‘Unsubscribe’ link located at the bottom of the email. We will process your request within 7 working days. Please be aware that you may receive another contact before your details are removed form our database.

 

Will this policy change?
This policy will be reviewed as necessary and revisions will be made as required.

 

Linked Websites and Third Parties
Our website may at times link to other websites or social media platforms created and maintained by unrelated companies, these links are provided solely for your information.

 

Concerns
You may withdraw consent to our collection, use and disclosure of your personal information at any time and/or raise any concern about assessing, deleting or updating your personal information by emailing – sales@redrockautomation.com or phoning 0141 812 0824